Verbal and non-verbal Communication for each “Communication Style” Customer or Partner

An experiential seminar / webinar that aims, through the development of your communication skills, to improve your professional communications and relationships.

Summary Themes

• What are the communication channels?
• What hinders effective Communication
• The Power of Verbal Communication
• The technique of Reflection
• The male and female way of communication
   – How to communicate effectively with women
   – How to communicate effectively with men
• For effective communication: HEARING – VISION – BODY LANGUAGE
• How to improve Communication
• How many ways do we receive and send messages EVERY MOMENT
• The Behaviour
• What are the four “communication types”?
    – What “communication type” am I? (self-diagnosis test)
    – How I think I behave
    – How others see me
    – How I work under pressure
• How do I recognize what “communication type” I have in front of me?
• How to adapt my behavior to important meetings, depending on the most “communicative type” I have in front of me?
• Conclusions

The program includes:

• Communication self-assessment test
• “Communication type” self-assessment test
• Exercises
• Role playing to acquire communication skills with the ability to record
• Short educational communication videos
• Educational notes (in pdf format) for the participants
• Certificate of Successful Attendance

Duration: 4 Days (4 x 4 Hours)
Places: Up to 20 people
Price: For more information please  Contact Us